We are looking forward to seeing you for your appointment. To ensure a smooth and pleasant experience, please review our salon policies below. By booking an appointment, you agree to abide by Blink Australia’s salon policy. This helps us ensure a smooth and pleasant experience for all our clients.
Booking & Confirmation
- Non-Refundable Booking Fee: A 50% non-refundable booking fee is required to secure all appointments. No payment, no appointment.
- Confirmation: By paying the booking fee, you confirm your appointment and agree to the terms and conditions outlined in this policy.
Arrival & Punctuality
- Travel Time: Please allocate enough travel time to arrive promptly for your scheduled appointment.
- Late Arrivals: If you are running late, kindly send us a message. Any delay beyond 10 minutes will result in an automatic cancellation of your appointment.
Reschedules
- 24-Hour Notice: Sometimes you may need to change or reschedule your appointment. A 24-hour notice is required for all cancellations and reschedules. Reschedules with less than 24 hours’ notice will incur a late cancellation fee of 50% of your booked amount.
Cancellations
Cancellations
- 24-Hour Cancellation Policy: If you cancel within 24 hours of your appointment, a 50% service fee will be charged.
- 2-Hour Cancellation Policy: Full payment will be required on cancellations within 2 hours of booking time
- Timely Cancellation: If you no longer require your appointment, please cancel as soon as possible to allow others the opportunity to book the slot.
- Health Precautions: If you are feeling unwell, it is important to cancel your appointment to ensure a healthy environment for all clients.
Parking
Parking
- On-Site Parking: Parking is available directly in front of the salon.
- Alternative Parking: If you’re not comfortable using the on-site space, street parking is available. Please be considerate of our neighbours by avoiding blockage of their entrances or exits.
Waiting Area
Waiting Area
- Outdoor Seating: If weather permits, feel free to take a seat outside, and we will come out to meet you.
Payments
Payments
- Payment Methods: All payment methods are accepted, with cash being preferred.
Guests & Safety
- No Extra Guests: Please attend appointments alone. Due to health and safety factors, including equipment, no extra guests, friends, family members, or young children are allowed in the salon.
- Children Attendance: Where possible, children should not attend appointments due to health and safety concerns.
- Minors: Clients aged 16 and under must have written consent from a parent or legal guardian, who will also be required to attend the treatment.
