Frequently Asked Questions

Need a little help? Find answers to our most frequently asked questions about Blink Australia products, online orders, lash & brow aftercare and salon appointments below.

Can’t find what you’re looking for? Get in touch with our team and we’ll be happy to help.

Online Orders & Products

Where does Blink Australia deliver?

We deliver orders across Australia. Delivery times and costs are calculated according to your order and delivery location.

For full information, please visit our Shipping & Delivery page.

What is your returns policy?

If you are unsatisfied with your order for any reason then please contact us within 7 days from the purchase date. We will not accept returns after 30 days.

We do not provide refunds for change of mind.

In order to qualify for a refund the item must be unused, and in the same condition you received it. The buyer is responsible for return shipping costs.

Refunds provided will be for the original sale price only and any shipping costs will be forfeit.

Once you have sent the item back please allow 14 days for us to receive and inspect the item. Once we are satisfied it is in acceptable condition we will contact you and provide a refund.

Returns should be sent to: Blink Australia, 31 Lilly Pilly Circuit, Woonona, NSW 2517 Australia

How do I know which lash or brow product is right for me?

Our range is organised by your individual needs, making it easy to shop Lash Care, Brow Care, Cleansers, Lash Extension Aftercare, Lash Lift Aftercare and Brow Lamination Aftercare.

If you’re still unsure, contact our team and we’ll help you find the most suitable product for your routine.

Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Blink Australia Salon

Where is Blink Australia Salon located?

Blink Australia Salon is located in Woonona, NSW (by appointment only)

Please visit our Contact Us or Salon page for our full address, opening hours and booking information.

What treatments do you offer?

Our salon specialises in professional lash and brow treatments, including lash lifts, brow lamination, brow shaping, tinting, threading and other lash and brow services.

Visit our Salon Services page for our current treatment menu and pricing.

How do I know which lash or brow product is right for me?

Our range is organised by your individual needs, making it easy to shop Lash Care, Brow Care, Cleansers, Lash Extension Aftercare, Lash Lift Aftercare and Brow Lamination Aftercare.

If you’re still unsure, contact our team and we’ll help you find the most suitable product for your routine.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.